Refilling 101
New to refilling? We've got you! Just follow these four easy steps, and don't hesitate to ask for help along the way.
Step 1: Choose your container
Bring your own clean container
Purchase one of our new, sanitized jars for sale
Use a free jar from our Jar Library - only for household/personal care refills, not for food refills please!
Or grab one of our biodegradable paper bags
Nuts and gluten-free foods must go in our designated paper bags to minimize cross contamination risk.
Step 2: Weigh your container Empty
Only if you brought your own container! Place it on the scale and write its empty weight on a label or piece of paper.
Using one of ours? Skip this step!
Step 3: fill it Up!
Choose your refills or bulk foods and take as much or as little as you need. Please let us know if you need help refilling - we are happy to assist!
Use our funnels to make filling jars with bulk foods easier and less messy. Just leave used funnels in the basket under the scale table when you're finished.
Step 4: we’ll Weigh the final amount at checkout
Bring everything to the register. We'll weigh your filled containers, subtract the empty container weight, and charge you only for the product.
No need to weigh anything after filling!
Meet Wilma - our happy little refill wagon!
Heavy haul? Wilma the Refill Wagon is here to help! Borrow her to bring your purchases to your car, then wheel her back to the shop for the next customer.